A toll road operator needed a smarter way to detect over-height vehicles before they caused costly infrastructure damage. We designed and deployed a computer vision system that improved detection accuracy by 94%, responded in under 200ms, and reduced manual monitoring hours by approximately 70%, operating 24/7 without fatigue.

improvement in over-height vehicle detection accuracy
real-time detection latency per video frame
reduction in manual monitoring hours required
Toll Road Operator
Intelligent Systems · AI Innovation
Infrastructure · Transport & Road Safety
Operations teams managing physical infrastructure and real-time safety monitoring
Road infrastructure operators have a critical obligation: keep the network safe. For this toll road operator, one of the most persistent risks was over-height vehicles entering tunnels and underpasses, a scenario that can cause serious structural damage and endanger drivers.
The existing approach relied on manual monitoring, staff reviewing camera feeds and responding to alerts. But as traffic volumes grew, that approach showed clear limitations:
The operator wanted to explore whether computer vision and AI could deliver consistent, real-time detection that would scale without proportionally scaling cost.
We began with a structured feasibility phase, evaluating the suitability of existing camera infrastructure, assessing available deep learning architectures for object detection, and defining clear performance benchmarks that would determine whether a production deployment was viable.
Stakeholder engagement was built into every phase. Operations managers, safety officers, and technology teams were involved from the outset to ensure the solution would integrate with existing incident response workflows, not create a parallel one.
We designed and delivered an end-to-end computer vision pipeline capable of detecting and tracking over-height vehicles in real time, across multiple camera feeds simultaneously.
Trained on road infrastructure video data to accurately identify vehicle height anomalies under varying lighting, weather, and traffic conditions.
Tracks flagged vehicles across camera zones, maintaining continuity of detection from point of entry through the monitored corridor.
Processes incoming video streams with sub-200ms latency, enabling alerts to be triggered before a vehicle reaches a critical point in the network.
Generates structured incident records for every detection event, supporting compliance reporting and enabling continuous model improvement over time.
The system was built to run continuously without human supervision, escalating only genuine detections to operators, dramatically reducing alert fatigue.
The deployed system gave the operator a monitoring capability that works around the clock with no degradation in performance. Staff shifted from reactive monitoring to exception management, only engaging when the system surfaced a genuine incident.
improvement in over-height vehicle detection accuracy
real-time detection latency per video frame
reduction in manual monitoring hours required
Many computer vision projects stall between proof-of-concept and production. Three things kept this one on track.
We defined detection accuracy and latency thresholds before writing a line of code, giving the team an objective bar to hit, not a subjective one to argue about.
The solution was built around the realities of shift work and incident response, not optimised for a controlled demo environment that wouldn't survive contact with live traffic.
Each deployment phase included structured feedback from operators, allowing the model to be refined on real-world data before scaling across the full network.

Whether you operate transport networks, utilities, or built environments, we can help you identify where intelligent systems deliver the most safety and operational value.
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